It's ok if you forgot your password. It happens to everyone. With swackett, me make it easy to reset your password and get back into your account.
***NOTE: We encrypt all user passwords in our database. Support personnel do not have access to user's passwords and cannot send them to you.
These procedures assume you are not signed into the swackett app. If you are successfully signed into the swackett and want to change your password, follow the steps here. These steps will also work on the iPhone app if it's installed on your iPad.
First, open up swackett. You should be presented with this screen:
Choose I'm already a swackett user. You will then see a Login box. Enter in your email address and tap Next. When the cursor goes into the Password box, tap Return. Then tap the Forgot Password button.
You will see a pop-up box asking you to confirm. Press OK.
You will get an email from firstname.lastname@example.org with a link that will take you to our Password Reset page. The link is valid for 3 hours. Click on the link to be taken to our Password Reset page. Follow the instructions there and you are all set.